Privacy Policy

Your privacy matters to us. This comprehensive policy explains how netharipoint collects, uses, protects, and manages your personal information when you use our business scaling platform.

Last Updated: March 15, 2025

Information We Collect

At netharipoint, we collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Understanding what we collect helps you make informed decisions about sharing your information with us.

Personal Information You Provide

Account registration details including name, email address, and phone number
Business information such as company name, industry, and business goals
Payment information processed through secure third-party payment processors
Communication preferences and marketing consent
Profile information and preferences within our learning platform
Support requests and correspondence with our team

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage data such as pages visited, time spent on platform, and feature interactions
Location data based on IP address for service optimization
Cookies and similar tracking technologies for enhanced user experience
Log files and technical information for security and performance monitoring

Important: We only collect information that is necessary for providing our services and improving your experience with netharipoint's business scaling platform.

How We Use Your Information

We use your information to provide, maintain, and improve our services while ensuring you receive the most relevant and valuable business scaling resources. Every piece of information we collect serves a specific purpose in enhancing your experience.

Purpose	Information Used	Legal Basis
Service Provision	Account details, business information, usage data	Contract performance
Communication	Contact information, communication preferences	Legitimate interest
Platform Improvement	Usage analytics, feedback, technical data	Legitimate interest
Security	Device information, IP address, log files	Legitimate interest
Marketing	Contact details, preferences, business information	Consent

Personalization and Recommendations

We analyze your business information and platform usage to provide personalized learning recommendations, relevant content suggestions, and tailored business scaling strategies that align with your specific industry and growth goals.

Information Sharing and Disclosure

netharipoint takes a conservative approach to information sharing. We only share your information in specific circumstances that directly benefit your experience or are required by law. Transparency about our sharing practices is fundamental to maintaining your trust.

Service Providers and Partners

We work with carefully selected third-party service providers who help us deliver our platform and services. These partners are bound by strict confidentiality agreements and can only use your information for specific purposes:

Payment processors for secure transaction handling
Email service providers for communication delivery
Analytics providers for platform performance insights
Customer support tools for efficient issue resolution
Security services for fraud prevention and platform protection

Legal Requirements

We may disclose your information when required by law, court order, or government request. This includes situations where disclosure is necessary to protect our rights, prevent fraud, or ensure user safety. We will notify you of such requests unless legally prohibited.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security and Protection

Protecting your information is our top priority. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.

Technical Security Measures

Industry-standard encryption for data transmission and storage
Regular security audits and vulnerability assessments
Secure server infrastructure with 24/7 monitoring
Multi-factor authentication for account access
Regular security updates and patch management
Secure backup systems with encrypted storage

Administrative Safeguards

Limited access to personal information on a need-to-know basis
Regular privacy and security training for all team members
Incident response procedures for security breaches
Background checks for employees with data access
Regular review and updating of security policies

While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication, and report any suspicious activity immediately.

Your Rights and Choices

You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to access, update, or delete your information. Understanding these rights empowers you to make informed decisions about your data.

Access and Portability Rights

You can request access to the personal information we hold about you. We will provide a comprehensive report including the categories of information collected, sources of information, purposes for processing, and third parties with whom we've shared your information. You also have the right to receive your data in a portable format.

Correction and Update Rights

You can update your personal information at any time through your account settings. For information that cannot be updated directly, you can contact our support team. We will promptly correct any inaccurate or incomplete information.

Deletion and Erasure Rights

You can request deletion of your personal information in certain circumstances. This includes situations where the information is no longer necessary for our services, you withdraw consent, or you object to processing. Some information may be retained for legal or legitimate business purposes.

Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, updating your preferences in your account settings, or contacting us directly. Note that you may still receive important service-related communications.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods are based on legal requirements, business needs, and your relationship with netharipoint.

Data Type	Retention Period	Purpose
Account Information	Duration of account plus 2 years	Service provision and legal compliance
Usage Analytics	2 years from collection	Platform improvement and insights
Payment Records	7 years from transaction	Financial record keeping and tax compliance
Marketing Data	Until consent withdrawal	Communication and marketing activities
Support Communications	3 years from resolution	Quality assurance and issue tracking

Automated Deletion Process

We have implemented automated systems to delete information when retention periods expire. This ensures that your data is not kept longer than necessary and reduces privacy risks associated with long-term data storage.

International Data Transfers

As a Canadian company serving clients globally, we may transfer your information to other countries for processing and storage. We ensure that all international transfers meet applicable privacy laws and provide adequate protection for your information.

Transfer Safeguards

Standard contractual clauses for transfers outside Canada
Adequacy decisions recognition for certain jurisdictions
Binding corporate rules for internal transfers
Certification programs and codes of conduct compliance
Regular assessment of transfer mechanisms and protections

Cross-Border Processing

Our primary servers are located in Canada, but we may use service providers in other countries. All cross-border processing is conducted under strict contractual protections and in compliance with Canadian privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and provide personalized content. Understanding how these technologies work helps you make informed choices about their use.

Types of Cookies We Use

Essential Cookies: Required for basic platform functionality and security
Preference Cookies: Remember your settings and personalization choices
Analytics Cookies: Help us understand platform usage and improve performance
Marketing Cookies: Used for targeted advertising and campaign effectiveness

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect platform functionality, but you can still access most features. We respect your choices and will honor your preferences.

Children's Privacy

netharipoint's services are designed for business professionals and are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it.

Age Verification

During registration, we require users to confirm they are at least 13 years old. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through email or prominent notices on our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Notification Process

Email notifications for material changes affecting your rights
Platform notifications for general policy updates
30-day advance notice for significant changes
Option to review changes before they take effect

Contact Information

Privacy Officer: netharipoint Privacy Team

Email: privacy@netharipoint.sbs

Phone: +1 (250) 392-5455

Address: 1474 Rue Principale, Sainte-Julie, QC J3E 1R6, Canada

Response Time: We respond to privacy inquiries within 30 days